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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of rob smith

rob smith

October 7, 2024

5  out of  5
rating by rob smith
"Cut my insurance in half same policy as with other company. Sure glad I switched"
We responded:
"Thank you for sharing your experience, Rob! I am thrilled to hear that switching to us helped cut your insurance costs in half while keeping the same coverage. I am glad you made the switch, too! If you ever need anything, don’t hesitate to reach out—we’re here to help. "
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Tammy Hardesty

August 20, 2024

1  out of  5
rating by Tammy Hardesty
"Liked it better when he was in Coshocton and you could actually go & speak to a person face to face."
We responded:
"Tammy, I understand that the new location is not what is best for you and your family. It was a tough decision for me to make. After 2020 and our move in 2023 from the Plaza to Otsego, our foot traffic in the physical office was a fraction of what it had been. I wrestled the decision to move the agency for many months but ultimately moving the agency was best for my family. I am confident we can still provide the same service but understand the want for face to face interaction. "
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Allyson Dotson

October 23, 2023

5  out of  5
rating by Allyson Dotson
"Great place to work with!! Sherri Matis and the whole crew are very very helpful!!"
We responded:
"Thank you!"
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S B

October 23, 2023

5  out of  5
rating by S B
"I love the new office! It is so much more convenient and welcoming. Sherri and Beth are always so helpful and knowledgeable. Very easy to work with and VERY responsive."
We responded:
"We love it too! Have a great week!"
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Suann Maher

October 23, 2023

5  out of  5
rating by Suann Maher
"Great people to deal with. Get back with you quickly with answers."
We responded:
"Thank you"
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Wayne Duston

September 27, 2023

5  out of  5
rating by Wayne Duston
"If you looking for a confident, personable agent Kyle Libby is your agent. Hard working and extremely motivated and will take care of you."
We responded:
"Thank you for the kind words"
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Valerie Boateng

September 27, 2023

4  out of  5
rating by Valerie Boateng
"Loving the texting ability with the office. Super easy to get things done with a busy schedule!"
We responded:
"We love it too. Thank you for your business."
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Drone Multi Works

September 20, 2023

5  out of  5
rating by Drone Multi Works
"Kyle and Jessie were there for my wife and myself when we bought our first home. They are super responsive and just get it done. You don't have all the hassle and endless call backs, follow ups etc. We have our home and auto insurance with them. If you want it done professionally make one call, call Kyle and his team!"
We responded:
"Thank you for the kind words! "
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Justin Butcher

September 20, 2023

5  out of  5
rating by Justin Butcher
"Always willing to help and giving back to the community!"
We responded:
"Thank you!"
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Dustin Boucher

September 19, 2023

5  out of  5
rating by Dustin Boucher
"These guys are great. Made a quick call over to Kyle and I now have auto and home owners insurance through State Farm"
We responded:
"Thanks Boucher. Appreciate the friendship all these years!"
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Kreg Morris

September 18, 2023

5  out of  5
rating by Kreg Morris
"SHERRI and BETH are awesome so much help really care about there customers"
We responded:
"Thanks Kreg!... but if you had to work with them every day you may think different haha"
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Abbey Gilligan

September 15, 2023

5  out of  5
rating by Abbey Gilligan
"I would never get State Farm unless it was through Kyle!"
We responded:
"Mic Drop!"
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Brenda Land

September 15, 2023

5  out of  5
rating by Brenda Land
"Excellent service. Knowledgeable and friendly staff."
We responded:
"Thank you Mimi!"
Profile photo of Heather DestroyerO'Worlds

Heather DestroyerO'Worlds

September 13, 2023

4  out of  5
rating by Heather DestroyerO'Worlds
"Roadside assistance is great, and employees are good at explaining insurance stuff."
We responded:
"Thanks Heather"
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Anna Trimmer

September 13, 2023

5  out of  5
rating by Anna Trimmer
"Jessie Tubbs always helps me with my insurance needs! She always does a great job."
We responded:
"Always... Just kidding. Thanks Anna"
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Sam Barker

September 12, 2023

5  out of  5
rating by Sam Barker
"This is a great place and it has really good workers that's why I have been with them for years now"
We responded:
"Appreciate the loyalty and friendship Sam"
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Jeff Eveland

September 12, 2023

5  out of  5
rating by Jeff Eveland
"Kyle Libby State Farm helped my young adult kids get the coverage they needed for way less than other agencies. They really spent time and helped them understand their insurance policy needs. A+ Customer Service."
We responded:
"Thanks Jeffy"
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Derek Grace

September 12, 2023

5  out of  5
rating by Derek Grace
"Beth at State Farm has always gone above and beyond to help me when it's needed. I really appreciate them!"
We responded:
"Derek. Congrats and good luck on the career change. Hopefully we talk to you often!"
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Teresa Freetage

September 12, 2023

5  out of  5
rating by Teresa Freetage
"Jessie Tubbs is an amazing agent."
We responded:
"Thanks Teresa"
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Ryan Nixon

September 12, 2023

5  out of  5
rating by Ryan Nixon
"Great people, easy to deal with and very helpful! I highly recommended them for all your insurance needs."
We responded:
"Thank you Ryan"
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Cory Barnett

September 12, 2023

5  out of  5
rating by Cory Barnett
"Jessie Tubbs at (Kyle Libby) State Farm is the best of the best when it comes to any kind of insurance! She is very knowledgeable and gets the job done quick while always saving you money!"
We responded:
"Why am I in parenthesis??? LOL. Thank you Cory "
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Brandi Nixon

September 12, 2023

5  out of  5
rating by Brandi Nixon
"Very helpful with all our insurance needs."
We responded:
"Thank you Brandi"
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Kayci Dickerson

September 12, 2023

5  out of  5
rating by Kayci Dickerson
"Jessie is the best! Setting everything up for my business was a breeze."
We responded:
"Jessie is pretty sweeet!"
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Megan Michele

September 12, 2023

5  out of  5
rating by Megan Michele
"Kyle Libby is awesome! Jessie always helps me out. She answers all my questions quickly and efficiently. There’s no better State Farm team out there!!!!"
We responded:
"100%! Thanks Megan"
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Macy Hannahs

September 12, 2023

5  out of  5
rating by Macy Hannahs
"Kyle Libby's office is my favorite insurance office! The whole team has always been super helpful for anything I needed! They respond quickly and give you honest opinions!"
We responded:
"Thank you for your honesty as well! ;-)"