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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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AKW Maniac

September 5, 2025

5  out of  5
rating by AKW Maniac
"Jessica the agent that helped, was able to walk me through my coverage options so that I understood them and was able to find me coverage I could afford."
We responded:
"We're thrilled to hear that Jessica was able to clearly explain your coverage options and help you find an affordable plan that fits your needs. We appreciate your trust in our agency and are here to support you anytime!"
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allie aspen

September 2, 2025

5  out of  5
rating by allie aspen
"Courtney was an amazing help!! She made sure I got all the information I needed and she did it very quickly!! I would absolutely recommend to a friend, thank you again Courtney🫡"
We responded:
"Allie, Thank you so much for your kind words! We're thrilled to hear that Courtney was able to provide you with quick and helpful service. Your recommendation means a lot to us! If you ever need anything else, please don’t hesitate to reach out. Thanks again! 😊🫡"
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Mike Herzing

August 29, 2025

5  out of  5
rating by Mike Herzing
"I recently switched to State Farm, specifically through Kyle Libby Insurance. I had the pleasure of working with Courtney. Not only did I save over 40% from my previous provider but she made the entire process seamless. She is a true professional who knows her business. I highly recommend using their agency if you are looking for any type of insurance."
We responded:
"Hey Mike, thanks a ton for the awesome review! We're super happy Courtney could help you save over 40% and make the whole switch to State Farm easy and stress-free. It means a lot to all of us here! If you ever need anything or have questions, just give us a shout! Appreciate the recommendation! 😊👍"
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Zach Eckel

August 29, 2025

5  out of  5
rating by Zach Eckel
"Courtney out surpassed my expectations. Would definitely recommend !!!"
We responded:
"Hi Zach, thank you for your fantastic review! 😊 We’re so glad Courtney was able to exceed your expectations. Your recommendation means a great deal to our State Farm agency. 👍 Please feel free to reach out anytime—we’re here to help! 📞"
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Melissa Maggard

August 23, 2025

5  out of  5
rating by Melissa Maggard
"Great to work with. Hassle free and saved half on my car insurance"
We responded:
"Hi Melissa, thank you so much for your kind words! 😊 We're thrilled to hear you had a hassle-free experience and saved so much on your car insurance. 🚗💰 It’s our pleasure to help you find the best coverage at the best price. If you ever need anything else, don’t hesitate to reach out!"
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Bradley Ballinger

August 21, 2025

5  out of  5
rating by Bradley Ballinger
"Emma from Kyle Libby’s State Farm office in Coshocton was extremely friendly and helpful today! She walked me thru adding my new wife’s vehicle to my existing insurance. She was very knowledgable and answered all of my questions and got us set up very quickly! The most painless process and am very grateful we also are able to save more than $100 on her insurance compared to Geico!! Thank you Emma at the Kyle Libby office! ✨🙌 Great Job! 👍👍"
We responded:
"Bradley, thanks so much for the awesome review! 🙌 We’re really glad Emma was able to help you add your wife’s vehicle quickly and answer all your questions. 😊 It’s great to hear the process was painless and that you’re happy with the savings. 💰 We appreciate you choosing our office and we are here anytime you need us. Thanks again! 👍✨"
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Lia Mccloy

August 15, 2025

5  out of  5
rating by Lia Mccloy
"Very Well understanding and polite and respectful"
We responded:
"Thank you so much for your kind words, Lia! We're thrilled to hear that Courtney provided you with understanding, politeness, and respect 😊👍. Your feedback means a lot to us and motivates our team to continue delivering excellent service. If you ever need anything else, we're here to help! Have a GREAT weekend!!"
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Ryan Bakley

August 14, 2025

5  out of  5
rating by Ryan Bakley
"I’ve been shopping for affordable car insurance for quite some time now that it became discouraging. Every agent that I talked to was pushy to start or progressively became pushy and made me feel rather uncomfortable..we’re a family of 7! Price and budget friendly is everything. Mindy was a god send through the entire process. Answered questions thoroughly and not salesmany. 10/10 would recommend to everyone"
We responded:
"Thanks so much for the awesome feedback, Ryan! 😊 We totally get how frustrating shopping for affordable car insurance can be, especially with a big family. 👨‍👩‍👧‍👦 We’re really glad Mindy was able to make the process easy and stress-free for you. We appreciate you recommending us and are always here if you need anything else! 👍"
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Linda White

August 8, 2025

5  out of  5
rating by Linda White
"Jessica was extremely knowledgeable about the coverage I was seeking. She reached out and was patient with my busy schedule. I am so grateful for her assistance. Loved working with her!"
We responded:
"Thank you so much, Linda! We're delighted to hear that Jessica’s knowledge and patience made your experience a great one. We’re lucky to have her on our team, and we’re glad you enjoyed working with her as much as she enjoyed assisting you! If you ever need anything else, we’re just a call away! 😊👍"
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Ira Dickerson

August 7, 2025

5  out of  5
rating by Ira Dickerson
"Courtney was great. She did a wonderful job for me. She deserves a raise."
We responded:
"Thanks so much, Ira! We’re glad Courtney took great care of you — we’re thinking about giving her a raise💸, but now with your recommendation, it’s definitely happening🙌 She truly is a valuable part of our team. We appreciate your trust in our agency! "
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Russell Schroeder

August 5, 2025

5  out of  5
rating by Russell Schroeder
"Emma is a tremendous asset!! She was the one who helped guide us thru our claim. Right now I will be a customer for life!"
We responded:
"Thanks so much for the awesome review! 😊 We're so glad Emma was able to help you through your claim. It means a lot to have you as a customer for life! 🙌 We're always here if you need anything."
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Abdifatah

August 1, 2025

5  out of  5
rating by Abdifatah
"Jesica help me wonderfull"
We responded:
"Thank you for reviewing our State Farm office! We will make sure to let Jessica know how wonderful she really is! We’re thrilled to know you had a positive experience with her. Your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Jill Campbell

July 30, 2025

5  out of  5
rating by Jill Campbell
"Courtney is a delight.to work with."
We responded:
"Thank you so much for your kind words, Jill! We're thrilled to hear that Courtney made your experience a delight. We appreciate your trust in our State Farm Agency and look forward to continuing to serve you! :)"
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Miranda Lucas

July 25, 2025

5  out of  5
rating by Miranda Lucas
"Having two teens on my policy is really hard finding a good price. Jessica was awesome and stayed consistent on reaching out to me because she was so consistent, I ended up giving her the time and reviewing the policy she sent me! I don’t regret anything about switching! Thank you"
We responded:
"Thank you so much Miranda! We know how challenging it can be insuring teens and are so glad Jessica was able to find you the right coverage and price. Her consistency and care always shows and so glad you made the switch... Welcome to the State Farm family!!"
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Patsy Daniels

July 22, 2025

5  out of  5
rating by Patsy Daniels
"Jessica was on top of everything and so easy to help me explain things that our insurance related that most people wouldn’t understand she help me find the best price for my insurance needs I would recommend her 1000 times over she was absolutely wonderful"
We responded:
"Thank you so much, Patsy! We're thrilled to hear Jessica made the insurance process easy and stress free. She's amazing at what she does, and we're lucky to have her! We truly appreciate your kind words and your recommendation-1000 time over!! "
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Dorian Thomas

July 17, 2025

5  out of  5
rating by Dorian Thomas
"I had an amazing experience working with Jessica at State Farm! From the very beginning, she was professional, friendly, and incredibly knowledgeable. She took the time to explain all my options in a way that was easy to understand and helped me find the perfect coverage for my needs. Her responsiveness and attention to detail made the entire process smooth and stress-free. It’s rare to find someone who genuinely cares about their clients the way Jessica does. Highly recommend reaching out to her if you’re looking for insurance help—she’s the best!"
We responded:
"Dorian, you're the best! So glad Jessica made things easy and stress-free, she really does care that much! Thanks for the love and trusting us. We've got you anytime! :)"
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Joey Thompson

July 15, 2025

5  out of  5
rating by Joey Thompson
"Jessica is a grant person and a great agent and I hope she know I’m give her a big 5 start thanks for everything u done for me"
We responded:
"Thanks so much Joey! We're glad Jessica could help out and make things easy for you. She's awesome, and we'll make sure she sees your message! Really appreciate the 5 stars and your kind words. It means a lot!"
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Sue Midden

July 14, 2025

4  out of  5
rating by Sue Midden
"The agents were very nice and helpful. I am still waiting though for a review of my house for insurance purposes."
We responded:
"We appreciate you taking the time to leave a review! Your feedback is important to us, and we’re glad we could meet your insurance expectations. We are anxiously awaiting your home to be reviewed as well and will be in touch. If you have any further suggestions, we’re all ears! "
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Theresa Triplett

July 9, 2025

5  out of  5
rating by Theresa Triplett
"Courtney was very quick with help in my time of need. Very thorough."
We responded:
"Thank you for the great review! We're so glad Courtney was able to step in quickly and provide the support you needed. Her genuine care for our customers always shines through. We appreciate you trusting us and are always here if and when you need us!"
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Ryan Thomas

July 7, 2025

5  out of  5
rating by Ryan Thomas
"Jessica took very good care of me. Highly recommend"
We responded:
"Thank you for the awesome review! We're so glad to hear Jessica took great care of you. Your recommendation means the world to us! We're always here if you need anything!"
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Prof. Tony S

July 7, 2025

5  out of  5
rating by Prof. Tony S
"Courtney was super amazing! She helped me lower my current rate with Progressive! Happy Dance! Courtney made my day!"
We responded:
"Thank you so much for the kind words! We're thrilled to hear Courtney was able to lower your rate - happy dancing with you! We're lucky to have her on our team, and we're even luckier to have AWESOME customers like you. Don't hesitate to reach out if you need anything else!"
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Charlotte Moneagle

July 1, 2025

5  out of  5
rating by Charlotte Moneagle
"Great experience so far everything is in place . Friendly and professional. Thanks"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Jacquelyn Wheeler

June 26, 2025

5  out of  5
rating by Jacquelyn Wheeler
"Jessica (Khaki Jess) was the best EVER. I HAD A BUNCH OF PEOPLE CALLING BUT SHE REALLY STOOD OUT AND I AM HAPPY TO SAY I REALLY ENJOYED THE EXPERIENCE. She was informative and extremely patient with this old fart!! GIVE THAT GIRL A RAISE!!! A really big one!! Jacquelyn Wheeler"
We responded:
"We're thrilled to her that Khaki Jess made such a memorable impression. She takes pride in delivering outstanding service and you kind words will mean the world to her. Thanks again for the review and sharing your experience. We are so lucky to have customers like you!"
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Daljit Sharma

June 23, 2025

5  out of  5
rating by Daljit Sharma
"It was great experience talking with Jessica she sold the insurance to me . She is a great asset to the company.daljit sharma"
We responded:
"Thank you for the kind words about Jessica. We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Ashton Franks

June 17, 2025

5  out of  5
rating by Ashton Franks
"Mindy was great! She helped me get a lower full coverage rate than I was originally told over the phone! She’s been incredibly responsive when it comes to any questions or concerns I may have and was able to get me a quote that was right for me! Shoutout to Kyle, he took payment over the phone and did an amazing job making sure he covered everything that had previously been discussed, I’m very pleased with the speed and efficiency of everything!"
We responded:
"Mindy IS great! LOL... Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "