Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Anita Gretchen

Anita Gretchen

January 10, 2025

5  out of  5
rating by Anita Gretchen
"Great bunch to work with. Got me a better deal on my insurance and they made the transition so easy. Kyle and Courtney did an awesome job, I definitely recommend them for all your insurance needs"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Barbara McGoye

Barbara McGoye

January 7, 2025

5  out of  5
rating by Barbara McGoye
"Service was excellent. A real team effort would recommend them to my family and friends.!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of rodney cooper

rodney cooper

January 6, 2025

5  out of  5
rating by rodney cooper
"Courtney was personal and professional in setting up my account. She is quite knowledgeable about the products State Farm offers and tailored them to meet our needs. Rodney Cooper, Ph.D."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Joan DeMain

Joan DeMain

December 27, 2024

5  out of  5
rating by Joan DeMain
"Kyle made the change to State Farm, and saving us $30 a month so easy!! I really appreciated his. help!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Cathryn Ashman

Cathryn Ashman

December 23, 2024

5  out of  5
rating by Cathryn Ashman
"Very pleasant and knowledgeable !"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Nicholas Norris

Nicholas Norris

December 20, 2024

5  out of  5
rating by Nicholas Norris
"Kyle is very qualified and helpful. I was very pleased with my experience. Highly recommended for anyone who is looking to have protection and quality of life."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of William Lopez

William Lopez

December 18, 2024

5  out of  5
rating by William Lopez
"Kyle Libby was funny through the whole process making it a good experience"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Gene Robinson

Gene Robinson

December 16, 2024

5  out of  5
rating by Gene Robinson
"Very professional experience and I was treated like a friend. I would highly recommend Kyle Libby Insurance and Courtney!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Kyle"
Profile photo of Marquette Goings

Marquette Goings

December 3, 2024

5  out of  5
rating by Marquette Goings
"Talking with Kyle was like talking to a friend, I was comfortable with switch to a new company, I felt important and heard! I'm still waiting for Jake to send me an autograph or a bobble head, lol!"
We responded:
"Thank you, Marquette! We’re so happy to hear that I made your experience comfortable and enjoyable. We truly appreciate your kind words and look forward to serving you again soon! -Kyle"
Profile photo of Russell Schroeder

Russell Schroeder

December 3, 2024

5  out of  5
rating by Russell Schroeder
"Jessica is a tremendous asset!! She worked worked with me thru the full process of switching our insurance too State Farm. I truly enjoyed working with her. What a wonderful and sweet woman! You need insurance? Call and ask for Jessica, you won't be disappointed!"
We responded:
"Thank you so much, Russell! We’re so glad to hear you had a great experience with Jessica. We’ll be sure to pass along your kind words to her. We appreciate your recommendation and look forward to assisting you again in the future! -Kyle"
Profile photo of dhwani parikh

dhwani parikh

November 22, 2024

5  out of  5
rating by dhwani parikh
"I had spoken to Earl to get auto insurance, he was polite and patient while answering all my questions."
We responded:
"Thank you, Dhwani, for your kind words! I am glad to hear that Earl provided polite and patient service while assisting you with your auto insurance. Answering your questions and making sure you feel confident in your decisions is our priority. We look forward to helping you whenever you need us! -Kyle"
Profile photo of TJ Duncan

TJ Duncan

November 12, 2024

5  out of  5
rating by TJ Duncan
"I worked with Mindy and Kyle. Both are very knowledgeable, professional and good to work with. I hope I don't, but am confident their agency and State Farm will be there if I ever need them."
We responded:
"TJ. Thank you for the review. Let's hope we never need to be there but I am confident we will be if you need us. Have a great weekend! - Kyle"
Profile photo of ken

ken

November 5, 2024

5  out of  5
rating by ken
"Jessica did a wonderful job helping me get my insurance rates lowered! She was very professional, and quick with her work!! I am so happy I decided to switch!!"
We responded:
"Thank you for sharing your positive experience with Jessica, Ken! We strive to provide personalized service to meet each customer’s unique needs. If you have any further questions or need assistance, please don't hesitate to reach out! "
Profile photo of Julie Fratturo

Julie Fratturo

November 4, 2024

5  out of  5
rating by Julie Fratturo
"Earl was very friendly and easy to work with! He made the process simple and time efficient!"
We responded:
"Thank you for your kind words, Julie! I am delighted to hear that Earl provided you with friendly and efficient service. Your satisfaction is our top priority. If you have any further questions or need assistance in the future, please don't hesitate to reach out. -Kyle"
Profile photo of Donnie McVay

Donnie McVay

November 1, 2024

5  out of  5
rating by Donnie McVay
"Great coverage at a fantastic price. Friendly staff and prompt service. Highly recommended!"
We responded:
"Thank you for the fantastic review, Donnie! I am so glad to hear that you’re pleased with our coverage, prices, and service. Your recommendation means a lot to us, and we’re here for any of your insurance needs! -Kyle"
Profile photo of Jerry Briggs

Jerry Briggs

October 28, 2024

5  out of  5
rating by Jerry Briggs
"I really appreciate working with Jessica. She is very talented and professional. Her communication skills are impeccable. Thank you Jessica I feel safe and secure under your guidance."
We responded:
"Thank you for your kind words, Jerry! I am thrilled to hear that Jessica’s professionalism and communication have made you feel protected. Her dedication to providing exceptional service shines, and I am grateful to have her on our team. Thank you letting us assist with your insurance needs! -Kyle"
Profile photo of Brenda Mahone

Brenda Mahone

October 23, 2024

5  out of  5
rating by Brenda Mahone
"I had a great pleasure working with Kyle and Jessica, they're the best"
We responded:
": Thank you for your kind words, Brenda! I am delighted to hear that you had a positive experience working with us, we enjoyed working with you as well. We look forward to continuing to serve you! -Kyle"
Profile photo of bb Rhema

bb Rhema

October 18, 2024

5  out of  5
rating by bb Rhema
"Jessica made the journey of getting my new policy so easy and informative.I would rate 10stars if I could 😊"
We responded:
"Thank you for the five-star review! I am happy to hear that Jessica made the process of getting your new plan seamless and informative. Your kind words mean a lot, and never hesitate to reach out! -Kyle"
Profile photo of rob smith

rob smith

October 7, 2024

5  out of  5
rating by rob smith
"Cut my insurance in half same policy as with other company. Sure glad I switched"
We responded:
"Thank you for sharing your experience, Rob! I am thrilled to hear that switching to us helped cut your insurance costs in half while keeping the same coverage. I am glad you made the switch, too! If you ever need anything, don’t hesitate to reach out—we’re here to help. "
Profile photo of Tammy Hardesty

Tammy Hardesty

August 20, 2024

1  out of  5
rating by Tammy Hardesty
"Liked it better when he was in Coshocton and you could actually go & speak to a person face to face."
We responded:
"Tammy, I understand that the new location is not what is best for you and your family. It was a tough decision for me to make. After 2020 and our move in 2023 from the Plaza to Otsego, our foot traffic in the physical office was a fraction of what it had been. I wrestled the decision to move the agency for many months but ultimately moving the agency was best for my family. I am confident we can still provide the same service but understand the want for face to face interaction. "
Profile photo of Allyson Dotson

Allyson Dotson

October 23, 2023

5  out of  5
rating by Allyson Dotson
"Great place to work with!! Sherri Matis and the whole crew are very very helpful!!"
We responded:
"Thank you!"
Profile photo of S B

S B

October 23, 2023

5  out of  5
rating by S B
"I love the new office! It is so much more convenient and welcoming. Sherri and Beth are always so helpful and knowledgeable. Very easy to work with and VERY responsive."
We responded:
"We love it too! Have a great week!"
Profile photo of Suann Maher

Suann Maher

October 23, 2023

5  out of  5
rating by Suann Maher
"Great people to deal with. Get back with you quickly with answers."
We responded:
"Thank you"
Profile photo of Wayne Duston

Wayne Duston

September 27, 2023

5  out of  5
rating by Wayne Duston
"If you looking for a confident, personable agent Kyle Libby is your agent. Hard working and extremely motivated and will take care of you."
We responded:
"Thank you for the kind words"
Profile photo of Valerie Grace

Valerie Grace

September 27, 2023

4  out of  5
rating by Valerie Grace
"Loving the texting ability with the office. Super easy to get things done with a busy schedule!"
We responded:
"We love it too. Thank you for your business."