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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Paula Royce

July 20, 2026

5  out of  5
rating by Paula Royce
"So friendly, knowledgeable and helpful"
We responded:
"Thank you, Paula! 😊 We’re so glad you found our team friendly, knowledgeable, and helpful. ⭐ We truly appreciate your 5-star review! 🙌"
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Allen Smith

July 9, 2026

5  out of  5
rating by Allen Smith
"Courtney went above and beyond too help me with a new auto policy . The first time I spoke too her too get a quote was a few weeks before I got my check and she informed me that she would contact me the day before to go over the policy again and we set it up and my money was there too start the policy ! She did what she said she was gonna do and it made me happy and comfortable. She was very polite, professional and understanding about my situation! Hope too be a client of the company for a long time and Courtney be my GO TOO !!"
We responded:
"Hey Allen! 😊 Thanks a ton for the awesome 5-star review! We’re so glad Courtney was able to help you get your new auto policy all squared away and do exactly what she said she would. We really appreciate you trusting us—and we’d love to have you with us for a long time. Courtney will definitely be your go-to! 🙌🚗"
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Linda Hogue

July 9, 2026

5  out of  5
rating by Linda Hogue
"Great customer service. Very professional and knowledgeable with assisting with my needs."
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Vicki Blizzard

July 9, 2026

5  out of  5
rating by Vicki Blizzard
"Courtney is amazing!!"
We responded:
"Agree!!! 🔥 🔥 🔥 🔥 "
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Mark Grewell

July 9, 2026

5  out of  5
rating by Mark Grewell
"Courtney, Sherri and Kyle were awesome to work with! I got quoted and insured the same day. Their kindness, helpfulness and caring customer service is much appreciated! Thanks you team!"
We responded:
"Mark, thank you so much for the awesome 5-star review! 😊 I'm really glad Courtney & Sherri made the process easy and got you quoted and insured the same day. I appreciate you noticing their kindness and customer service—thanks for choosing us! 🙌🔥"
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Reign Cribbs

June 30, 2026

5  out of  5
rating by Reign Cribbs
"The process was very easy and Courtney explained things and helped me out the entire way, truly appreciate how easy of a process it was!"
We responded:
"Thank you so much for the wonderful 5-star review! 🌟 We’re thrilled to hear the process was easy and that Courtney was able to guide you every step of the way 😊✨ We truly appreciate your support, Reign! 🙌💙"
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Brett Strait

June 15, 2026

5  out of  5
rating by Brett Strait
"Jess was very helpful in getting home insurance set up with my existing auto insurance. Kyle also was very helpful with adding the health and life accounts. They made this process very smooth, thank you!"
We responded:
"Brett, thanks so much for the 5-star review! 🌟We truly appreciate your trust—thanks again!"
Profile photo of Rose Stokes

Rose Stokes

June 13, 2026

5  out of  5
rating by Rose Stokes
"Jessica the account representative that I worked with was very knowledgeable and helpful. She answered all my questions clearly and reviewed everything, making sure I understood the policy completely. I appreciate her thoroughness and friendliness, it’s rare in customer service these days."
We responded:
"Thank you, Rose! 😊🌟 So glad you had a great experience with Jessica. 🙌 We’ll pass your kind words along!"
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Trina Alcorn

June 12, 2026

5  out of  5
rating by Trina Alcorn
"I very much enjoyed talking with.Very helpful an knowledgeable. Never talked to an Insurance person like you.They just say What do you need,how much done.I am so...grateful for you an what you did.
Thank You Jessica,
Wish you the best,I told Kyle how
you did cause I was so appreciative,an how much I appreciated you."
We responded:
"Thank you for the amazing 5-star review! 🌟 We’re so glad Jessica was helpful, knowledgeable, and supportive—making insurance feel less stressful. 😊🙌 #CustomerService #InsuranceHelp"
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jen sale

June 11, 2026

5  out of  5
rating by jen sale
"What a great experience with this agency! Courtney was helpful, kind, patient and efficient and we got all our policies switched over quick and painlessly AND we got a much better rate. I especially appreciate the human touch they offer with hand written thank yous while also offering text communication - nearly the entire transaction was done via text which might not be some people's thing but I for one sincerely appreciate it! Definitely recommend if you are shopping a new agent."
We responded:
"Hi Jen—thank you so much for the 5-star review! 🌟 We’re thrilled Courtney made your policy switch quick and pain-free and helped you get a better rate 💬✍️. We truly appreciate you recommending us! 😊🙌"
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Deborah Cox

June 10, 2026

5  out of  5
rating by Deborah Cox
"Very helpful . Courteous , caring , understanding and valued my needs as a customer !! Ty Courtney"
We responded:
"Deborah, thank you for the wonderful review! 😊—we truly value your needs. 🙌✨ #StateFarm #CustomerService"
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Brian

June 9, 2026

5  out of  5
rating by Brian
"Courtney at State farm is wonderful she helped me get insurance on my car that I can actually afford highly recommend State farm"
We responded:
"Thanks, Brian! 😊 We're so glad Courtney from State Farm helped you find affordable car insurance you can actually afford—so glad! 🚗✨"
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Michael Gravely

June 8, 2026

5  out of  5
rating by Michael Gravely
"I am truly happy with my shopping with State Farm not like a neighbor they r like family they r there. I am sooo thrilled to have State Farm in my corner"
We responded:
"Michael, thank you so much for the 5-star review! We’re thrilled you’re happy with State Farm—and we’re here for you anytime. 💙 #StateFarm #Insurance #CustomerService"
Profile photo of Randy Matlock

Randy Matlock

June 5, 2026

5  out of  5
rating by Randy Matlock
"Jessica was kind and got me signed up quickly and smoothly. Response time with answers to questions was also great?"
We responded:
"Thanks so much, Randy! 😊 Jessica was happy to help—and glad everything went smoothly. Appreciate the 5 stars! ⭐️"
Profile photo of Stephanie Carlton

Stephanie Carlton

June 2, 2026

5  out of  5
rating by Stephanie Carlton
"She was great friendly and very helpful when it came to getting me the right policy thank u my khaki wearing friend"
We responded:
"Aww thanks Stephanie! 😄 We’ll tell Courtney you said she was friendly and super helpful—khaki power activated! 🤝😄 Thanks for the 5 stars!"
Profile photo of Natoya Carr

Natoya Carr

May 30, 2026

5  out of  5
rating by Natoya Carr
"My experience was exceptionally pleasing. Courtney (State Farm Agent ) was very patient, kind, honest, and polite. She took time to not only explain my policy but also that I understood. Especially since I have not had insurance for 24 years. Courtney and Mindy made the experience one I will ALWAYS remember. So thankful there are still Samaritans still out here in the world!! If anyone needs car insurance for a great and affordable, go to State Farm. Ask for Courtney or Mindy."
We responded:
"Natoya, thank you for the 5-star review! 🚗✨ We’re glad Courtney made your State Farm car insurance experience easy—patiently explaining your policy so you felt confident. 🙌 Thanks again for choosing us! 😊"
Profile photo of Abigail Wise

Abigail Wise

May 28, 2026

5  out of  5
rating by Abigail Wise
"Jessica is beyond gracious and patient. She went above and beyond and put in a lot of hours working on home policies for three different houses. I could not be happier to have her has our agent!"
We responded:
"Thank you, Abigail! 😊 We’re so glad Jessica was patient, gracious, and went above and beyond for your home policies. 🏡✨ We appreciate you trusting Kyle Libby State Farm!"
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Brandon Reid

May 26, 2026

5  out of  5
rating by Brandon Reid
"Spoke with Courtney and she made the whole process of switching over smooth and easy. Highly recommend!"
We responded:
"Brandon, thank you for the great review! 🌟 We’re so glad Courtney made switching over smooth and easy for you. 🙌"
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holly sharp

May 22, 2026

5  out of  5
rating by holly sharp
"Couldn’t have been more pleased with my service from Mindy!!! Only thing I wish was done different was that I didn’t call her sooner! The personable one on one support was a nice breath of fresh air. I wasn’t used to that with my previous insurance, that’s for sure!"
We responded:
"Holly, thank you so much for the wonderful review! 🌟 We’re thrilled Mindy provided such personable, one-on-one support—and it was a refreshing change for you. 🙌 Thanks again! 💙"
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Ohio Ridge Runners

May 22, 2026

5  out of  5
rating by Ohio Ridge Runners
"Quick easy quotes! Saving me over $1,000 a year. Was able to bundle my house, truck and camper. Courtney is professional as they come with great personality. Highly recommended."
We responded:
"Thank you for the 5-star review! 🌟 We’re so glad Courtney made the process quick and easy—and that bundling your house, truck, and camper is saving you over $1,000 a year. 💰🚚 Highly appreciated! 🙌"
Profile photo of Hailey Lowe

Hailey Lowe

May 21, 2026

5  out of  5
rating by Hailey Lowe
"Courtney was so patient while I took the time to figure some things out. She shuffled things around in every way we could to see what could work us out the best price. Every time I had a question she had no problem answering. She has a great attitude and never got frustrated with me. Thank you Courtney !!!"
We responded:
"Hailey, thank you so much for the 5-star review! 😊 We’re glad Courtney was patient, helpful, and found the best price options for you. Appreciate you! 🌟"
Profile photo of Gail Keller

Gail Keller

May 20, 2026

5  out of  5
rating by Gail Keller
"The agent was very pleasant and easy to work with. Explain that I was going to get some other quotes and she still remained very pleasant. Called her back and she beat all the price quotes i had called about. I believe her name was Courtney"
We responded:
"Gail, thanks for the great review! 😊 Glad Courtney was so pleasant and could beat all your other quotes 💪💰. We’re here if you need anything else! 👍"
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Kristin Randles

May 15, 2026

5  out of  5
rating by Kristin Randles
"Courtney was wonderful and make switching insurance quick and painless!"
We responded:
"Thanks, Kristin! 😊 So glad Courtney made switching easy and quick! 🚗✨ We appreciate you! 🙌"
Profile photo of Laura Tauchert

Laura Tauchert

May 12, 2026

5  out of  5
rating by Laura Tauchert
"Very friendly!"
We responded:
"Thank you Laura 😊😊😊!"
Profile photo of Kirsten Parker

Kirsten Parker

May 7, 2026

5  out of  5
rating by Kirsten Parker
"Courtney made the entire process so easy and stress free for me! She was incredibly kind, patient, and explained everything in a way that was easy to understand. On top of being super helpful, she was also funny and made the experience genuinely enjoyable. I really appreciated how comfortable and welcomed she made me feel throughout everything. Highly recommend working with her if you want someone who truly cares and makes insurance way less overwhelming!"
We responded:
"Thank you so much, Kirsten! 😊 I’m thrilled to hear Courtney made everything easy and even fun for you. 🎉 We really appreciate your kind words and recommendation—it means a lot to us! 🙏✨"